Company deep dives

Intercom interviews

Ireland

How the interview runs

“Then you’ll do a deep-dive into one of your projects with just the PM and EM.”

Jonathon ColmanIntercom blog author

The Intercom Blog · 2020-03-03

A deep dive with product and engineering

Choose which of three AI-generated drafts is ready to test, and why.

Example

Portfolio review

“We often see minimal design work samples that are just text links with some context about the work – and that’s great!”

Jonathon ColmanIntercom blog author

The Intercom Blog · 2020-03-03

Minimal work samples are fine

Turn one screen’s fix into a component change the next team can use.

Example

Critique

“Next you’ll engage in a critique of a third-party software product (not Intercom) with two designers.”

Jonathon ColmanIntercom blog author

The Intercom Blog · 2020-03-03

Critique someone else’s product

Choose which of three AI-generated drafts is ready to test, and why.

Example

Live design exercise

“we’ll prompt you to consider how you might understand the problem and who’s affected by it, diverge and converge potential solutions, and sketch out a lightweight, low-fidelity solution”

Jonathon ColmanIntercom blog author

The Intercom Blog · 2020-03-03

Sketch a low-fidelity solution together

Say what eight user sessions support before you accept an AI summary’s recommendation.

Example

Take-home

“we used to ask people to do a design exercise at home. The Design team doesn’t do this now because it disadvantages people who don’t have time for extra work”

Jonathon ColmanIntercom blog author

The Intercom Blog · 2020-03-03

No take-home

Choose which of three AI-generated drafts is ready to test, and why.

Example

What they assess

“So we’ll ask you open-ended questions like “How did this solve the problem?” and “What changed because of your work?””

Jonathon ColmanIntercom blog author

The Intercom Blog · 2020-03-03

What changed because of your work?

Say what eight user sessions support before you accept an AI summary’s recommendation.

Example

How they say to prepare

“You can strengthen your application by reviewing our product designer job levels before you apply so you can see the expectations we have of designers.”

Jonathon ColmanIntercom blog author

The Intercom Blog · 2020-03-03

Read the job levels

Turn one screen’s fix into a component change the next team can use.

Example

Last reviewed